Shingo Institute of Japanese Management

General information

We help our clients perform better…
Established in the year 2000, KS Madhavan & Associates was started with a focus to add value to the industry through continuous improvement in systems, work processes and people abilities contributing to the organisational growth.

With an objective of helping our clients maximise performance and sustain it, we work closely with the various elements of an organisation creating a sense of purpose to tap the full potential from within.

We are Management Consultants mainly focussed on Organisational Transformation, Change Management, TEI (Total Employee Involvement), Quality Enhancement, Environment Management and Creativity Development. In case of companies, who are already doing well, we work with them to make them globally competitive and meet the challenges of international competition. We also work with sick companies, which have a lot of problems both internal and external, transforming them and improving their health. We also assist public sector undertakings enabling them to become profitable.

In the technical field, we provide consultancies in TQM (Total Quality Management), Environment Management, TPM, 5-S, Poka – Yoke, Theory of Constraints, Supply Chain Management, CRM (Customer Relation Management), etc working with all levels of the employees in the journey of improvement.

KSMA addresses consultancy issues from all levels of an organisation, that is, from Top Management to the lowest level workmen - including casual labour and contract labour. If an organisation has to implement any initiative successfully whether in the field of quality, general health or profitability of the company, every member of the organisation should be a part of the transformation process.

With this in mind, we use Worker Teachers to teach and bring about attitudinal change among workmen and Union leadership. We use consultants to work with Middle Level Employees and Middle Level Managers, who often are the major bottleneck in any transformation process. Unless there is a total support and readiness to change at the Top Level, from the instructive and directive mode to a supportive and empathetic leadership, no transformation will be meaningful and long lasting.

Our team will work with the Top Management, right from the Managing Director level, to ensure that the right initiatives are taken and the right messages flow through the organisation

Our consultants have a vast experience and use essentially the Japanese Management Techniques in transforming companies. All of them are highly qualified from the best Institutions / Management Schools in India / Abroad and have worked with a large number of Indian Clients.