Professional Claim Service Solutions

General information

Professional Claim Service Solutions are specialists in providing motor vehicle engineering consultancy services and support services.

Our Company offers quality, fast, efficient and reliable services to Insurance Companies, Underwriters, Brokers, Car Hire Firms, Law Firms, Accident Management Companies, Local Councils, Fleet Managers, and Fleet Users.

We provide bespoke services for our clients including accident damage inspection reports, post repair inspections, repair audits, stolen recovered vehicle claims, vehicle flood damage claims, vehicle inspections for insurance purposes, and work in progress reports.

Professional Claim Service Solutions operate under 5 principles of excellence: accuracy, attention to detail, consistency, knowledge and integrity, together these principles allow us to reduce waste, keep costs to a mininum and avoid conflict with all parties concerned.

Our services are highly professional, unbiased, detailed, technical accurate, fast and cost-effective. Along with our accurate and detailed comprehensive inspection reports we provide high quality digital images which can be used in a court of law.In order for us to provide these professional services we make use of the latest technology and a state of the art management system and estimation system, our online system allows our clients to access information 24 hours a day, 7 days a week.

We believe that reporting systems are key to ensuring service levels are kept high, therefore we offer an extensive range of management reports available in various formats. We provide an extensive reporting system which is customizable to our clients needs, be it repair costs, turnaround times, or any other important statistical information that our clients may require, all this is available to extract from our system.

Professional Claim Service Solutions' engineer assessors, investigators and staff members are fully conversant with leading software packages giving them the flexibility to work with whatever system our customer may be using.

A dedicated IT department is on hand to maintain and develop our systems ensuring we stay at the fore-front in the latest technology.

We continually monitor our own performance and perform regular audits on the work of our engineer assessors, investigators and staff members to ensure we perform to the highest of standards.

In order for Professional Claim Service Solutions staff to maintain their professional standards we require that they commit to and carry out continious professional development (CPD), records of which are kept by the company.

If you feel that we could be of assistance to your company, please do not hesitate to contact us