Suburban Services Group

General information

Suburban Services Group (SSG) was formed by Craig MacDonald in 1980, as a Home Improvement Company.

With the assistance of co-workers right from the start, the company has continued to grow. In 1983, the company completed its goal of specializing in Plumbing and Heating installation and repairs. The business name was then changed to Suburban Plumbing and Heating Corp. During this time, Craig received his plumbers license and EPA certification for refrigerant handling.

In the late 1980s, continuing growth with dedicated co-workers led to a new facility located on Route 50 in Burnt Hills. Through the 90s, additional skilled technical persons, and a professional sales and administrative staff were added.

Radon Mitigation systems installations to remove Radon Gas in residences were added when the company received additional EPA certification and credentials. The company name was changed once again to Suburban Services Group. SSG was then listed by New York State as a qualified company to remove this gas (which is a listed as a carcinogen).

In early 2003, the facility was expanded with a full warehouse capable of storing Heating and Air Conditioning systems, Guardian Generators manufactured by Generac Power Systems, and all the parts required to support the installation of those systems. Adding the Generator Division resulted in the hiring of additional technicians that were subsequently trained at Guardians Wisconsin facility.

Over the years, a fleet of trucks has been purchased that specialize in the installation of Guardian Automatic Standby Generators, Heating, Air Conditioning Systems, Radon Mitigation services, and Plumbing services.

Suburban Services Group employs nearly 20 persons. SSG is now the largest Guardian Elite TM Generator dealer in Upstate New York and services 14 counties in New York State, Vermont and Massachusetts.

While the company has grown over the last 30 plus years, Craig and his staff are committed to fair, professional, and honest services to the 50,000 people we have come in contact with over the years. Our phone is answered 24/7 and emergency service remains as important to us as it is to you, our customer. SSG is still small enough to care about every individual yet large enough to offer service that many of our larger competitors can only envy.